Over and over, its been my experience that if I use a proven facilitation process to get my team to address strategic, tactical and business issues, the team doesn't just do well, they exceed my expectations. And the team can be high-end professionals or line managers. In total, they know more, are committed more and will respond to any effort which sincerely allows them to identify opportunities and strategies to become better than we currently are.
What is actually required of the leader is two things:
- They must set the bar: what are we trying to do or where are we trying to go. And most importantly they must make it clear that 'the train has left the station, so get on board'.
- The leader must engage their team in a process that brings the most important ideas to the forefront and ensures that the plan to reach the bar is representative of his team. This is not only important for 'buy-in', but truly, the best ideas will come from the team. (note: I define 'best' as ideas which meet the bar criteria and which will get executed. There are great ideas that can't or won't be executed by the team and those ideas mean nothing.)